Training Academy


We offer a wide array of training and personal development modules, undertaken by our wide array of faculty members who are very vast in their respective fields and have years of experiences ranging from banking, multinational, SMEs and private practice.

We are able to customize training peculiar to your organization’s requirement. Our  most popular modules are listed below:

1.MASTERING EMOTIONAL INTELLIGENCE:

FOR WHO?

Emotional intelligence affects us all, whether we’re constantly working in collaboration with others or individually on projects. So this course would be suitable for everyone in your organization, but particularly those that have to interact with others on a regular basis.

BENEFITS:

  • Ability to manage team dynamics better
  • Recognizing the emotions in self and how it affects the emotion displayed by others.
  • Emotional awareness leading to increased productivity in the organization
  • Handling relationship to produce results

2. CUSTOMER EXCELLENCE

FOR WHO?

Anyone who engages with customers whether internal or external. Particularly effective for participants that want to exceed customer expectations and eliminate customer complaints

BENEFITS:

  • This Customer Excellence training course materials have been designed to enhance your organization’s customer service offering and focuses on tangible actions that participants can take back to the workplace and implement quickly and easily.
  •  The main aim of these customer service training course materials is to provide participants with lots of ideas and actions based on their own job role that they can easily take back to the workplace and implement immediately in order to improve the from day one.

3. THE POWER OF STORYTELLING (PRESENTATION SKILLS)

FOR WHO?

This course is for anyone who prepares and presents arguments, recommendations and conclusions

BENEFITS:

  • This training course will provide your participants with the skills and knowledge required to deliver effective and persuasive business presentations that get results.
  • It will help the participants present in a style that changes the way people think about the topics they present to them while leaving the audience with key actions to take away.
  • Participants will be guided on how to prepare and deliver the message with impact and given the tools and techniques to ensure that their audience feel engaged and influenced by their delivery.

4. TIME MANAGEMENT

FOR WHO?

Anyone that needs to increase their personal effectiveness through time management.

BENEFITS:

  • Train your team to be proactive not reactive.
  • Get people to stop and think about their time to prevent them working in auto-pilot.
  • Improve your organization’s productivity by getting people to focus on the most important tasks and then getting them done.

5. MANAGING YOUR PERSONAL BRAND

FOR WHO?

  • Strong personal brands add value to the corporate brand and build organizational credibility.
  • This is for those who want to differentiate themselves in their personal life and in the workplace

BENEFITS: 

  • Improve your self-confidence and set yourself on the path for success.
  • Differentiate yourself from the pack and build a distinct brand in the workplace and outside work.